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Frequently Asked Questions


Where is Las Caidas Wellness Resort located?

Las Caidas Wellness Resort is situated in Cavinti, Laguna, a picturesque town known for its natural beauty. You can find us nestled amidst lush greenery, providing a serene escape from the hustle and bustle of city life. https://maps.app.goo.gl/rgtDwMMsxAz9REoq6

How can I access Las Caidas Wellness Resort?

Our resort is easily accessible by both private and public transportation. You can find us using the Google Maps pin provided on our website or by following the directions available on our official channels or visit our Official Website https://lascaidaswellnessresort.com/

Can you tell me more about Tranquila Wellness Sanctuary?

Tranquila Wellness Sanctuary is our haven for holistic rejuvenation. From therapeutic massages to facial care and foot therapy, we offer evidence-based treatments to enhance your wellness journey. Our luxurious private treatment villas provide a serene space to reconnect with yourself and nature. https://lascaidaswellnessresort.com/tranquila-wellness-sanctuary

How can I access Las Caidas Wellness Resort?

Our resort is easily accessible by both private and public transportation. You can find us using the Google Maps pin provided on our website or by following the directions available on our official channels or visit our Official Website https://lascaidaswellnessresort.com/

Are reservations required for dining or spa experiences at Las Caidas Wellness Resort?

While reservations are not mandatory, we highly recommend booking in advance to ensure availability and personalized service. Feel free to contact us to make a reservation or discuss any special requests.

Is Las Caidas Wellness Resort suitable for hosting events?

Yes, we offer beautiful venues and customizable packages for events, including weddings, corporate gatherings, and special occasions. Our dedicated events team will work with you to create an unforgettable experience.

Are there any age restrictions for accessing the amenities at Las Caidas Wellness Resort?

While many of our amenities are suitable for guests of all ages, some facilities, such as the spa and certain outdoor activities, may have age restrictions or require adult supervision. Please inquire with our staff for specific details.

Do you offer special packages or promotions for guests?

Yes, we frequently offer special packages and promotions tailored to different seasons and occasions. Be sure to check our website or social media channels for the latest deals and discounts. For more information kindly visit our Official Website https://lascaidaswellnessresort.com/

Is there parking available at Las Caidas Wellness Resort?

Yes, we provide complimentary parking for our guests. Our secure parking facilities ensure convenience and peace of mind during your stay.

Are there accessibility features available for guests with special needs?

Yes, we strive to make Las Caidas Wellness Resort accessible to all guests. Please inform us of any special requirements or requests at the time of booking, and we will do our utmost to accommodate them.

Is Las Caidas Wellness Resort accessible to guests with disabilities?

Yes, we are committed to providing accessibility for all guests. Please inform us of any special requirements or requests at the time of booking, and we will do our best to accommodate them.

Are there any restrictions on drone usage at Las Caidas Wellness Resort?

For the privacy and safety of our guests, we kindly ask that drone usage within the resort premises be limited to authorized personnel only. If you have specific photography or videography needs, please contact our management team for assistance

Can I host a corporate retreat or team-building event at Las Caidas Wellness Resort?

Absolutely! Our resort offers versatile spaces and customized packages for corporate events and team-building activities. Our dedicated events team will work with you to create a memorable and productive experience for your team.

Is there Wi-Fi available at Las Caidas Wellness Resort?

Yes, we provide complimentary Wi-Fi access throughout the resort premises, allowing you to stay connected during your stay.

Is Las Caidas Wellness Resort suitable for solo travelers?

Absolutely! Our resort provides a serene and welcoming environment for solo travelers seeking relaxation and rejuvenation. Our friendly staff and range of amenities ensure a memorable experience for all guests.

Cancellation Policy:

BuenApetito & Cafe Cielo: We understand that your schedules may change, and we will do our best to accommodate your request. However, we kindly ask you to provide us with at least four (4) hours of cancellation notice. This allows us to make necessary adjustments to accommodate other guests and avoid charges to your account. Tranquila Wellness Sanctuary: We understand that your schedules may change, and we will do our best to accommodate your request. However, as your treatment services are exclusively reserved for you, we kindly ask you to provide us with at least four (4) hours of cancellation notice. This allows us to offer the appointment slot to other guests and avoid charges to your account. We appreciate your understanding and cooperation in adhering to our cancellation policy.

Do You Accept Walk-ins?

We do accommodate walk-ins; however, we highly recommend making reservations to ensure your slot and avoid inconvenience. To make a reservation, kindly fill out the corresponding form: Restaurant: https://forms.gle/gyL3BPRzt4PRh9LF9 Spa: https://forms.gle/ST4oWXDnTeWAgXvt5

Do You Have an Entrance Fee?

We do not have an entrance fee. However, you are welcome to enjoy our al fresco dining at our restaurant, where you can experience a unique and unforgettable dining atmosphere surrounded by nature. Additionally, you can visit our nature cafe, where you can indulge in snacks and beverages while soaking in the beautiful surroundings. Furthermore, we offer a variety of wellness therapy services at our spa, providing you with the opportunity to indulge in much-needed relaxation and rejuvenation.

What payment methods are accepted at Las Caidas Wellness Resort?

We're pleased to announce that we now accept Debit and Credit Card payments! Elevate your experience with seamless transactions and more time to savor the serenity. Additionally, we also accept Cash and Gcash Payment Option for your convenience.

Are accommodations available at Las Caidas Wellness Resort?

Currently, accommodations within our property are unavailable.

Do you have a menu available for your dining options?

Yes, we offer a selection of well-curated dishes and beverages at Buen Apetito Restaurante and Cafe Cielo. You can view our menus online via the provided links or inquire with our staff during your visit. Buen Apetito Restaurante : https://rb.gy/y8mah3 Cafe Cielo: https://rb.gy/n2tkz3

What is the fee for a photoshoot session in Las Caidas?

The fee for a prenuptial photoshoot session at Las Caidas is ₱5,000. This fee includes access to resort amenities during the session. For further inquiries or to schedule your session, please feel free to contact us.